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LUMIÈRE

Customer care

Returns

If something isn't right for your skin, we'll make it right.

30-day returns

Return unopened products within 30 days of delivery for a full refund.

Opened products

If a product doesn't suit your skin, contact us within 14 days — we'll find a solution together.

How to return

Email us with your order number and we'll send a return label. Refunds are processed within 5 working days of receipt.